Privacy policy

The SUIHA Gallery (‘our gallery’) recognises the importance of protecting personal information in the services provided on this website and complies with the laws relating to the protection of personal information and has established the following privacy policy. Our gallery places the highest priority on the protection of your personal data and respect for your rights, and is thoroughly committed to the following measures to ensure that your personal data is protected securely. To ensure that you can use our services safely, we will continue to improve our security procedures.

The gallery may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number or driver’s license number when you register on the website, or when you contact us by telephone or email. We may also ask you about your painting purchase history, your budget for the painting and your painting preferences in order to provide you with a more accurate offer.

The gallery will only use the personal information provided by customers for the following purposes.

1. to reflect customer opinions and requests and to operate and improve our services.
2. to respond to customer enquiries and consultations (including to verify the identity of the customer).
3.To send information, with the customer’s consent, such as updates to services the customer is using, information on exhibitions and events, and email newsletters.
4. to allow customers to view, change or delete their own registration information and view the status of their use.
5.To charge customers for the purchase of paintings.
6. for purposes incidental to the above-mentioned purposes of use.

The gallery will never provide customers’ personal information to third parties, except in the following cases. In the event that the information is provided to subcontractors, measures are taken to ensure that the customer’s personal information is properly protected.

1. in accordance with laws and regulations: when required by law or in the event of a lawful request by a court or administrative body.
2. with prior consent by the customer: e.g. where the provision of information is necessary for the provision of a specific service.
3. to subcontractors: where the information is provided to subcontractors (e.g. delivery companies or email delivery service providers) to the extent necessary for the provision of services. In this case, we will conclude an appropriate contract with the contractor and ensure that the personal information is managed thoroughly.

The gallery strictly protects the personal information provided by its customers and takes the following specific measures to prevent the leakage, loss, alteration or destruction of personal information.

1. restricted access: access to personal information is restricted to the minimum necessary staff and access privileges are strictly controlled.
2. data encryption: personal information is stored in encrypted form and data is protected during transmission using encryption protocols (e.g. SSL/TLS).
3. regular security audits: regular security audits are carried out by an external professional body to review and improve security measures.
4. staff education: staff education and training on the handling of personal data is regularly conducted to ensure that everyone understands the importance of information protection and can respond appropriately.
5. prevention of unauthorised access: security technologies such as firewalls and intrusion detection systems have been introduced to protect information from unauthorised access.
6. data backup: data is regularly backed up in case of data loss.
7. thorough privacy policy: we regularly review our privacy policy to ensure that it complies with the latest laws, regulations and guidelines.

The gallery guarantees the following rights with regard to your personal data.

1. review and request disclosure of information: you have the right to review the content of your personal data and to request disclosure. If you wish to request disclosure, please contact the gallery.
2. Request for correction and deletion of information: you have the right to request the correction or deletion of your personal data if it is inaccurate or incomplete. Please contact the gallery to request correction or deletion.
3.Request to stop the use and provision of personal data to third parties: you have the right to request that the use of your personal data or the provision of your personal data to third parties is stopped. Please contact the gallery if you wish to stop the use or provision of your personal data to third parties.
4. Complaints and consultations: if you have a complaint or consultation regarding the handling of your personal data, please contact the gallery. We will respond promptly and appropriately.

If the Gallery receives a request from a customer to cease using or erase personal information (hereinafter referred to as ‘cease of use’) on the grounds that it has been handled beyond the scope of the intended use or that it has been obtained by unlawful means, the Gallery shall carry out the necessary investigations without delay. If a request is made for the suspension of use or erasure of personal information (hereinafter referred to as ‘suspension of use’) on the grounds that it has been handled beyond the scope of the purposes for which it was used or that it was obtained by unlawful means, the necessary investigation will be carried out without delay. If, based on the results of the investigation, it is deemed necessary to comply with the request, the use of the relevant personal data will be suspended without delay. If the gallery decides to cease use or not to cease use, it will notify the customer of this without delay.

If you have any questions, queries, complaints or other enquiries about our handling of personal data, please contact